Note: this is a project, so your group's choices will differ. The example below is for bus travel, with made-up numbers.
Parts (i) and (ii) · Aspects and weights (example)
| Aspect | Why it matters | Weight |
| Safety | The most important thing in any journey | 5 |
| Punctuality | People need to reach on time | 4 |
| Cleanliness | Affects health and comfort | 3 |
| Seat comfort | Matters most on long trips | 2 |
| Fare | Matters, but less than safety | 1 |
The total weight is 5 + 4 + 3 + 2 + 1 = 15.
Parts (iii) and (iv) · Individual rating
One rider rates safety 4, punctuality 3, cleanliness 5, comfort 4 and fare 5.
ƒ4×5 + 3×4 + 5×3 + 4×2 + 5×115 = 20 + 12 + 15 + 8 + 515 = 6015 = 4.0
Do this for each of the 10 people. The overall average is the mean of their 10 individual ratings.
Part (v) · 100% stacked bar
For each aspect, count how many of the 10 people gave 5★, 4★, 3★, 2★ and 1★. Turn the counts into shares of 10 and draw one bar per aspect from 0% to 100%.
Part (vi) · Note on observations
- What it captures well: the overall rating reflects what matters most, because safety counts five times as much as fare.
- What it misses: the weights are our opinion, so another group may choose differently, and the average hides how much people disagree.
Choose aspects, weights, ratings, then compute sum of (rating × weight)sum of weights for each person, and average over the people.